Returns
Collapsible content
Returns policy
We are happy to help you return or exchange your order!
Returns and exchanges will only be accepted within 14 days of receiving your item. The item must be sent back to us in the original condition, unworn, with all original packaging.
We are unable to accept returns for refunds for earrings due to hygiene reasons.
Outbound shipping fees from the original order are not refundable.
Products must be returned unworn, in its original condition and packaging. Please include the original order packing slip in your return package. Returns of multiple orders should not be combined and will result in processing delays.
We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
International returns are accepted. Return shipping and any reverse duties are the responsibility of the customer.
All discounted items are final.
Contact Us to start a return.
How do I request a return?
Contact Us to start a return.
Return for store credit
Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 7 business days from the date your return tracking information shows delivered.
If your return is accepted, you will receive an email with your store credit.
Shipping fees
Outbound shipping fees from the original order are not refundable.